Features
Everything Koletta does today. Nothing here is a roadmap.
Every feature on this page is live now. What is still being built is listed at the end.
Work smarter
Know every account before you dial.
A ranked list each morning, a plain-English summary on every account, and outcomes logged in one tap.
Priority worklists
Every morning each collector gets a ranked list. Scores use balance, age, last contact, and promise status.
Rundown summaries
A plain-English summary of every account at the top of the page. No more scrolling through years of notes.
Quick outcome chips
Log No Answer, Left Message, Right Party, or Promise with one tap.
Rundown Generated from notes, calls, payments, and promises
Cooperative but slow. The owner has answered twice and promised to pay after a job closed; the second promise was missed on the 14th. No dispute on record. Last real contact was a call with the owner nine days ago.
Priority worklist
Every morning, a ranked call list.
Your team knows who to call first, without you sorting the list. Every row says why it scored.
Higher points rank earlier. Every row says why it scored.
Automate
Demand letters on schedule. A person sends each one.
First, second and final demands come up when due. A reply pauses the sequence; a dispute, bankruptcy or attorney stops it.
Demand sequence
First demand on placement, then the second and the final on schedule after it. Each one comes up ready to send when it’s due, so nobody has to remember.
Smart auto-stop
Any email reply pauses the sequence automatically, and a bounced address is taken out of it. A dispute, a bankruptcy, or attorney representation stops it once your team records it on the account, and so does closing the account. A person decides what happens next.
Replies inbox
Matched replies are saved to the account. Unmatched replies go to an inbox for review. An unmatched reply pauses nothing until someone attaches it to an account.
Your own mailbox
Emails send from your agency’s own address, not a Koletta address.
A person sends each demand when it comes up
- First demand (D01)Sent
- Second demand (D02)Sent
- Final demandReady
Activity
- Ready for D01
- Dana reviews and sends the first demand
- Later: ready for D02
- Dana sends the second demand
- Later: ready for FINAL DEMAND
Manage
See the whole agency. Without pulling a report.
Charts by collector, roles that limit what each person sees, statuses in your words, and client statements.
Command Center
Charts of letters, accounts worked, and collections by collector, for today, this week, this month, the last 30 days, or the last year.
Roles
Admin, Manager, and Collector, each seeing only what they should.
Your statuses, your words
Name statuses your way. Koletta maps them to what they mean, so automation still works.
Client statements
Per-creditor reports: placed, collected, fees, net remittance.
| Day | Letters sent |
|---|---|
| Monday | 44 |
| Tuesday | 52 |
| Wednesday | 41 |
| Thursday | 58 |
| Friday | 43 |
Every figure here is a count from the demo agency. The real page also shows recoveries by collector, plus call and contact counts where your phone system’s daily call report is imported.
Get started
Up and running in a few steps.
Add your team, set statuses and upload a CSV with a dry run first. Or send us the data and we load it.
Setup wizard
Add your team, set statuses, upload a CSV with auto-mapped columns and a dry-run check.
White-glove import
Send your data. We import it, reconcile it, and show you the numbers.
Export everything
Admins can download all of the agency’s records at any time. Contents and format are listed on the Security page.
Coming soon
Still being built. Not in Koletta yet.
Keep your current payment processor, phone system and skip-trace provider. Your team enters the results in Koletta for now.
Not available yet
- Client portal
- Payment processing
- Skip tracing
- Texting
- Built-in dialer with call analytics
- Gmail sign-in
- AI signal layer: tone, stalls, broken promises, and a suggested next move
- NSF and broken-promise reminder letters