Why Koletta
Built by collectors. For how collections works now.
How Koletta compares with doing it by hand, what comes over, and how switching works.
By hand or with Koletta
The same work. Less of the busywork.
Seven everyday tasks, done by hand and done with Koletta.
| Task | Done by hand | With Koletta |
|---|---|---|
| Getting up to speed on an account | Scroll through the notes | AI Rundown summary at the top |
| Deciding who to call next | Collector picks | Ranked priority worklist every morning |
| Sending demand letters | Someone has to remember | Each demand comes up on schedule, ready to send |
| Stopping letters when a debtor responds | Someone has to notice | Pauses on its own when a debtor replies; stops when your team records a dispute, bankruptcy, or attorney |
| Handling email replies | Sits in one person’s inbox | Matched replies saved to the account; unmatched ones go to a review inbox |
| Seeing team activity | Pull and build a report | Command Center charts by collector |
| Working outside the office | Depends on your setup | Any browser, with two-step login |
Switching
Switching is easy. We load your data for you.
Send us your data. We load it, check it against your totals, and walk you through the report.
What comes over
- Accounts, balances, and creditor/client on each account
- Debtor contacts: names, phones, emails, addresses
- Guarantor names and their contact details
- Payment history
- Notes and call history, as logged in your current system
- Your statuses, matched to what they mean; your admin approves the rest
- Collector assignments
How it works
Demo call
We look at what you use today and what format your data is in.
Import
You upload a CSV in the setup wizard, or send it to us. Koletta runs a dry run first; nothing goes live yet.
Check
We compare account counts and balances against your own totals and send you the report. Your admin signs off before go-live.
Training
A short tutorial video plus a one-page “old system → Koletta” cheat sheet for collectors.
Go live
Your team logs in.
How long it takes
Every agency’s data is different. We give you a timeline on the demo call once we see your data.
Support
You get a direct line to the founder. You’ll hear back the same business day.